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Negotiation Skills

In this course, you will learn about essential communication skills that will enable you to negotiate successfully and work towards a win-win outcome.

This course covers:

  • The importance of good negotiation in various environments,
  • Verbal and non-verbal communication,
  • Active listening,
  • Asking purposeful questions,
  • Assertiveness techniques.

Learning outcomes

  • How to communicate information effectively and confidently
  • The importance of non-verbal communication
  • How non-verbal communication van help you control your conduct and read non-verbal clues
  • Why listening is an essential skill for successful negotiation
  • How assertiveness can enable you to handle challenging situations
  • How assertiveness can help you preserve self-confidence

Voice Over

  • None

Language

  • English

Usage

  • For internal training only.
  • For unlimited amount of users.
  • This course cannot be sold or resold.
  • Copyright and ownership edloomio.

How to Use

  • The course can be downloaded in a SCORM 1.2 zip file. Use the SCORM activity in your edloomio LMS to upload this course.
  • The completion settings are Passed/Failed