In this course, you will learn about essential communication skills that will enable you to negotiate successfully and work towards a win-win outcome.
This course covers:
- The importance of good negotiation in various environments,
- Verbal and non-verbal communication,
- Active listening,
- Asking purposeful questions,
- Assertiveness techniques.
- How to communicate information effectively and confidently
- The importance of non-verbal communication
- How non-verbal communication van help you control your conduct and read non-verbal clues
- Why listening is an essential skill for successful negotiation
- How assertiveness can enable you to handle challenging situations
- How assertiveness can help you preserve self-confidence
- For internal training only.
- For unlimited amount of users.
- This course cannot be sold or resold.
- Copyright and ownership edloomio.
How to Use
- The course can be downloaded in a SCORM 1.2 zip file. Use the SCORM activity in your edloomio LMS to upload this course.
- The completion settings are Passed/Failed