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The goal of this course is to help you understand what customer service is, why it is important and how can you improve it.
In this course, you will learn about the stages of the negotiation process and the key elements that will determine the success of your negotiation.
In this course, you will learn about essential communication skills that will enable you to negotiate successfully and work towards a win-win outcome.
The goal of this course is to help you learn about the major types of sales skills and how they can be applied to improve your sales process.